Terms and Condition
These are the terms and conditions governing the use of this website and the agreement that operates between us and you (hereinafter, “the Terms”). These Terms set out the rights and obligations of all users (hereinafter, “You” / “your”) and those of SatvicSense (hereinafter, “us” / “our” / “we” / “the Vendor”) concerning the goods/services offered by us through this website (hereinafter, collectively known as the “SatvicSense Services”). Before you click on the “Authorize Payment” button at the end of the ordering process, please carefully read these Terms and Privacy Statement. By using this website or placing an order through it, you are consenting to be bound by these Terms and Privacy Statement. If you do not agree to all of the Terms and Privacy Statement, do not place an order.
These terms may be subject to amendment, so you should carefully read them before placing an order of any kind.
USE OF OUR WEBSITE
These terms are the only terms applicable to the use of this website and they supersede any other terms, unless the vendor expressly and in writing agrees otherwise. These terms are important because they have been designed to establish a legally binding contract between us, thereby protecting your rights as a valued customer and our business rights. You acknowledge that by placing your order, you unreservedly accept these terms.
You agree that the website may only be used for legitimate inquiries or orders.
You will not place speculative, fraudulent, or false orders. If we have a reasonable belief that such an order has been issued, we may cancel the order and notify the appropriate authorities.
You also agree to provide us with accurate e-mail, postal, and/or other contact information, and you agree that we may use these details to contact you if necessary (see our Privacy Statement).
If you do not provide us with all of the necessary information, we may be unable to fulfil your order.
The service is not available to anyone under the age of 18 or to any user that SatvicSense has suspended or removed from the system for any reason.
It is forbidden to sell, trade, or otherwise transfer your SatvicSense account to a third party.
The products available on this website are restricted to the following countries: INDIA.
HOW THE CONTRACT IS ENTERED INTO
This website’s terms and conditions and its contents do not constitute an offer to sell, but rather an invitation to negotiate. Until your order is accepted, no contract will exist between you and us regarding any products. If we are unable to fulfil your order after debiting your account, you will receive a full refund.
You must follow the online shopping procedure and click “Authorize Payment” in order to submit an order. Following this, you will receive an email from us confirming receipt of your order (the “Order Confirmation”). Please note that we will send an email confirming that the product has been shipped (the “Shipping Confirmation”) to confirm the shipment. The purchase agreement between us will not be created until we send you an e-mail confirming shipment.
The brand has the authority to verify the order’s authenticity via phone or email. The brand reserves the right to cancel an order in the event of dissatisfaction, lack of authenticity, or no response from the customer.
Only those products whose shipment we have confirmed in the Shipment Confirmation will be covered by the contract. We are not obligated to ship any additional products that may have been part of your order until their shipment has been confirmed in a separate shipment confirmation.
AVAILABILITY OF PRODUCTS
All product orders are subject to availability, and in the event of supply problems or products being out of stock, we reserve the right to provide you with information about alternative products of equal or higher quality and value that you can order. If you do not wish to purchase these alternative products, we will refund any fees you may have paid.
REFUSAL OF ORDER
We reserve the right to remove any product from this website at any time, as well as to remove or modify any content or materials on this website. While we will make every effort to fulfil all orders, there may be exceptional circumstances in which we must refuse to fulfil an order after we have sent you an order confirmation. We reserve the right to exercise this right at any time and at our sole discretion.
We shall not be liable to you or any third party for withdrawing any product from this website, whether it has been sold or not, removing or editing any materials or content on this website, or refusing to process or accept an order after sending you an order confirmation.
YOUR REFUSAL RIGHTS
As a consumer, you have the right to cancel a contract at any time prior to the shipment of goods. According to our Returns Policy, you will receive a full refund of the product’s purchase price in this instance. The return of a gift/credit coupon is governed by the Gift Card’s terms and conditions.
Your cancellation right only applies to products returned in the same condition as when you received them. Include all product instructions, documentation, and packaging as well. Any item that is damaged, not in the same condition as when you received it, or worn beyond the point of opening will not be refunded. You should therefore handle the product(s) with reasonable care while in your possession.
You have no right to cancel a Contract for the delivery of any of the following items:
Products whose original packaging has been removed Please take reasonable care of the products while they are in your possession, and original boxes, instructions/documents, and packaging should be retained and used when returning products whenever possible.
We will endeavour to fulfil your order for the products listed in the Order Confirmation by the delivery date specified in the Order Confirmation, subject to availability (see Clause 4 above) and barring any exceptional circumstances.
Possible causes of delay include:
Unforeseen circumstances; or Delivery area not within our network’s coverage
NOT ABLE TO PROVIDE
If, as a standard delivery practice, we are unable to deliver the goods after three attempts, the carrier will also contact you at the telephone number you provide. Nonetheless, if the package is not received at the provided address, it will be returned to the brand and a refund will be issued only for prepaid orders.
DANGER AND TITLE
The Products will be your responsibility upon delivery.
The ownership of the Products will not pass to you until we receive full payment of all sums due relating to the products, including delivery charges, or upon delivery (as defined in clause 7).
The brand also utilizes sealed box packaging. If the packaging is found to be damaged, tampered with, open, or soiled, the customer is asked and has the option to refuse the shipment. In such instances, the brand must also be notified via email at email@example.com. In the event of such a refusal, the brand shall make arrangements to ship new merchandise (if in stock) or issue a refund to the customer, but only for prepaid registered orders.
After confirming the condition of the package and accepting the shipment, the brand is not responsible for the goods or their condition once the customer receives the shipment.
COUPONS AND VOUCHERS
It is at the discretion of the brand to distribute promotional coupons and gift certificates. Under the terms, users can be disqualified for sending out coupons and vouchers.
In the event of Sale promotions or End-of-Season Sales, coupons and gift vouchers will be invalidated. However, the user may use any available coupons after the Sale promotion and End of Season Sale conclude.
Coupon and Voucher usage is subject to SatvicSense’s discretion and may be revoked at any time.
PRICE AND PAYMENT
While we make every effort to ensure the accuracy of the prices listed on our website, errors may occur. If an error is discovered in the price of a product you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, your order will be cancelled and you will receive a full refund if you have already paid for the product(s).
We are not required to sell you the product(s) at the incorrect (lower) price, even if we have already sent you an Order Confirmation, if the pricing error is due to a typographical or clerical error that could have reasonably been recognised by you as such.
The prices listed on our website include all applicable taxes. The delivery fees are outlined in clause 7.
SatvicSense is in no way liable for any dispute arising from a third party’s use of your account/e-mail address provided to the Company or payments made by a third party using your credit card.
We reserve the right to reject orders for bulk or high-priced purchases and to modify price and availability information without prior notice.
After completing your shopping, the items you wish to purchase are added to your shopping cart. The next step is to proceed through the checkout process and click on the button labelled complete payment. To accomplish this:
- The “CART” button is located at the top of the page.
- Click the “Checkout” button to complete your purchase.
- Complete or verify your contact information, order details, delivery address, and billing address.
- Enter the card information.
- Click “Payment Authorization”
You may pay with any card issued in India. Similarly, you can pay for all or a portion of your order with a SatvicSense gift card or credit voucher. The charge will be processed upon order confirmation.
By clicking “Authorize Payment,” you confirm that the card is yours or that you are the rightful owner of the gift card or credit voucher card.
Your card may be subject to validation and authorization checks by the card issuer. If we do not receive the necessary authorization, we will not be responsible for any delivery delays or failures.
LIABILITY AND DISCLAIMERS
Our liability for any product purchased on our website is strictly limited to the purchase price of the product in question.
Nothing in these terms shall exclude or limit our liability in any manner:
For death or personal injury caused by our negligence; For fraud or fraudulent misrepresentation; For any matter for which it would be illegal for us to exclude or limit our liability or attempt to do so.
Subject to the preceding paragraph and to the maximum extent permitted by law, and unless otherwise stated in these terms, we accept no liability for indirect losses that occur as a result of the main loss or damage, regardless of how they arise and regardless of whether they are caused by tort (including negligence), breach of contract, or otherwise, including (without limitation) for any:
Loss of income or revenue; Loss of business; Loss of profits or contracts; Loss of savings anticipated; Loss of data; and Waste of Management or office time.
Due to the public nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy or security of any information transmitted to or obtained from this website, unless expressly stated otherwise.
All product descriptions, information, and materials posted on this website are provided “as is” without express, implied, or otherwise applicable warranties of any kind.
We disclaim any and all other warranties to the maximum extent permitted by law, but without excluding anything that cannot lawfully be excluded in the case of consumers.
This provision has no effect on your statutory rights as a consumer or your cancellation rights.
You affirm that you are of legal age to form a legally binding contract and that you are not a person barred from receiving services under India’s laws. You also agree to provide true, accurate, current, and complete information about yourself as prompted by the registration form on this website. SatvicSense reserves the right to suspend or terminate your account if you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or if SatvicSense has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password, even if they are being used by any of your family members, friends, or relatives, regardless of age. You further agree to accept responsibility for all transactions made from your account, and the Company will not entertain any disputes arising from any misuse of your account, whether by a family member, friend, relative, or third party. We therefore recommend that you log out of your account at the conclusion of each session. You agree to immediately notify SatvicSense of any unauthorised access to your account or any other breach of security. SatvicSense reserves the right to refuse service, cancel accounts, and remove or edit content at its sole discretion.
You acknowledge and agree that we or our licensors retain ownership of all copyright, trademarks, and other intellectual property rights in all materials and content provided as part of the website. You may only utilise this content as expressly authorised by us or our licensors. This does not prohibit you from using this website to make copies of any order or contract information.
Some of the information or communications we send to you must be in writing per applicable law. When using our website, you consent to primarily electronic communication with us. We will provide You with information via e-mail or by posting notices on our website. You acknowledge that all contracts, notices, information, and other communications that we provide to You electronically comply with any legal requirement that such communications be in writing. This condition has no effect on your legal rights.
You must send us all notices by email to firstname.lastname@example.org. We may provide notice to you at either the e-mail or physical address you provide when placing an order, unless otherwise specified.
Notice will be deemed received and properly served immediately when mailed to us, 24 hours after an email is sent, or three days after the date a letter is mailed, whichever is later. In order to establish the service of any notice, it will be sufficient to show, in the case of a letter, that it was properly addressed, stamped, and mailed, and, in the case of an e-mail, that it was sent to the addressee’s specified e-mail address.
TRANSFER OF RIGHTS AND OBLIGATIONS
The Contract between you and us binds both parties as well as their respective successors and assigns.
Without our prior written consent, you may not transfer, assign, charge, or otherwise dispose of a Contract or any of your rights or obligations arising under it.
During the term of the Contract, we may transfer, assign, charge, subcontract, or otherwise dispose of the Contract or any of our rights or obligations arising under it. For the avoidance of doubt, any such transfer, assignment, charge, or other disposition will not affect your statutory rights as a consumer or nullify, reduce, or otherwise limit any express or implied warranty or guarantee provided by us to you.
EVENTS OUTSIDE OUR CONTROL
We are not liable or responsible for any failure to perform or delay in performance of any of our obligations under a Contract caused by circumstances beyond our reasonable control (a “Force Majeure Event”).
A Force Majeure Event includes any act, event, non-occurrence, omission, or accident that is beyond our reasonable control, including (but not limited to) the following:
- Government Seclusion
- Lockouts, strikes, and other industrial actions.
- Civil unrest, a riot, an invasion, a terrorist attack or the threat of a terrorist attack, a declared or undeclared war, or the threat of war or preparations for war.
- Other natural disasters include fire, explosion, storm, flood, earthquake, subsidence, and epidemics.
- Impossibility of using trains, ships, planes, automobiles, or other forms of public or private transportation.
- Inability to utilise either public or private communications networks.
- Acts, decrees, legislation, or restrictions imposed by a government.
- Any shipping, postal, or other transport-related strikes, breakdowns, or accidents.
Our performance under any Contract shall be deemed suspended for the duration of the Force Majeure Event, and we shall have an extension of time to perform for the duration of that period. We will make reasonable efforts to terminate the Force Majeure Event or find a workable alternative so that our obligations under the Contract can be met despite the Force Majeure Event.
If any of these Terms or any provisions of a Contract are determined by a competent authority to be invalid, unlawful, or unenforceable in any respect, such term, condition, or provision will be severed to that extent from the remaining terms, conditions, and provisions, which will remain valid to the fullest extent permitted by law.
These Terms and any document expressly referred to in them constitute the entire agreement between you and us with respect to the subject matter of any Contract and supersede any prior oral or written agreements, understandings, or arrangements between You and us.
You and we both acknowledge that, in entering into this Contract, neither of us has relied on any representation, undertaking, or promise made by the other, nor has any such representation, undertaking, or promise been implied from anything said or written in negotiations between You and us prior to this Contract, except as expressly stated in these Terms.
You and we shall have no remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently), and the other party’s only remedy shall be for breach of contract as set forth in these Terms.
OUR RIGHT TO VARY THESE TERMS
We reserve the right to periodically revise and modify these Terms.
You will be subject to the policies, Terms, and Privacy Statement in force at the time that You order products from us, unless any changes are required by law or governmental authority (in which case it will apply to orders previously placed by You).
The following actions will be considered website abuse and are therefore prohibited:
- Transmission or distribution of technologically harmful data, such as a computer virus, malware, or trojan;
- Posting or transmitting content that promotes obscenity, paedophilia, racism, bigotry, hatred, or any form of physical harm against any group or individual;
- Transmission of unsolicited electronic mail, spam, or chain letters;
- Advancing illegal activities or behaviour that is abusive, threatening, obscene, defamatory, or libellous;
- Posting unsolicited advertising or promotional content;
- Distribution or reproduction of copyrighted materials, trademarks, or other proprietary information without the owner’s prior written consent;
- Promoting an illegal or unauthorised copy of another person’s copyrighted work, including providing pirated computer programmes or links to them, providing information to circumvent manufacturer-installed copy-protect devices, or providing pirated music or links to a pirated music file, as well as providing or creating computer viruses;
- Providing instructional information on illegal activities, such as making or purchasing illegal weapons, violating someone’s privacy, or posting a video, photographs, or images of a person age 18 or older without his or her express written consent and permission or those of any minor are prohibited (regardless of whether you have consent from the minor or his or her legal guardian).
REGISTRATION & SECURITY
Once registered, a confirmation email will be sent to your registered email address.
You are solely responsible for maintaining the secrecy of your password and account, as well as for all activities that occur under your password or account.
You will immediately notify SatvicSense of any unauthorised use of your account or password, or any other breach of security.
SatvicSense is not liable for any loss or damage caused by your failure to comply.
LINKING TO THE WEBSITE
You may provide links to the homepage of our website. However, it should not in any way imply that we are affiliated with you. Additionally, doing so must not cause legal or reputational harm to our website.
LAW AND JURISDICTION
Contracts for the purchase of goods via our website are governed by Indian law.
Any dispute arising out of or relating to these Contracts is subject to the non-exclusive jurisdiction of the courts in Bangalore.
If you are a consumer entering into this agreement, nothing in this clause will affect your statutory rights.
This contract shall be governed, interpreted, and construed in accordance with Indian law. The place of jurisdiction is Bangalore, Karnataka, urban.
We welcome your feedback and comments. Please forward all feedback and comments to email@example.com.
Accepting the newsletter subscription on the checkout page authorises us to send all SatvicSense promotional content, including newsletters, SMS, emails, and WhatsApp, to registered users.
Regardless of User’s registration with the National Do Not Call Registry (in the Fully or Partially Blocked category of the National Customer Preference Register established by the Telecom Regulatory Authority of India), User expresses interest and consents to receive communication (including commercial communication) regarding Support@satvicsense.com. User further confirms that any communication as described above shall not be construed as Unsolicited Commercial Communication in accordance with TRAI guidelines, and that User has opted to receive communication in this regard on the telephone number provided by User.